Legal

Terms of Service

Last updated: 13 September 2026. By using HighPay’s website or services, you agree to these terms.

1. Who we are

HighPay provides peer-to-peer style assistance to convert USDT (Tether) into Ugandan shillings (UGX), with payout via bank transfer, mobile money, or arranged cash pickup. Our operating location is Zone 7, Mutungo, Kampala, Uganda.

HighPay is not a bank, not a licensed deposit-taking institution, and not a securities or investment advisor. Cryptocurrency is not legal tender in Uganda.

2. Service description

You request a quote (typically via WhatsApp or the website). We may provide a rate, a deposit address, and after on-chain confirmation, we arrange UGX payout less our stated fee (currently a flat 2% of the gross USD value unless otherwise agreed in writing in the chat).

Rates are indicative until locked in the official conversation. Network fees on the blockchain are your responsibility unless we explicitly state otherwise.

3. Eligibility

You must be 18 years or older and capable of entering a binding agreement under Ugandan law. You must only use funds you are legally entitled to control. We may refuse or cancel any request at our discretion, including where we suspect fraud, sanctions risk, or third-party account misuse.

4. Identity and records

For larger amounts or where risk assessment requires it, we may ask for basic identifying information and payment-account details matching the beneficiary. You agree that information you provide is accurate.

5. No investment advice

Nothing on this site is investment, tax, or legal advice. USDT and other digital assets involve risk, including price and operational risk. Educational articles are general information only.

6. Limits of liability

To the fullest extent permitted by law, HighPay is not liable for losses arising from: sending crypto to a wrong address; phishing or impersonation of our channels; blockchain congestion or failed transactions outside our control; or delays by banks or mobile-money operators. Our aggregate liability related to a given order is limited to the fee charged on that order.

7. Prohibited use

You may not use HighPay for money laundering, terrorist financing, fraud, or any illegal purpose. We cooperate with lawful requests from competent authorities where required.

8. Website and accounts

Login and Supabase-backed features (when enabled) are provided as-is. You must keep credentials and OTPs confidential. We may suspend access for abuse or security reasons.

9. Changes

We may update these terms by posting a new version on this page. Continued use after changes constitutes acceptance of the updated terms.

10. Contact

Zone 7, Mutungo, Kampala, Uganda · WhatsApp via the buttons on this site · Official channels only—never share seed phrases with anyone claiming to be HighPay support.