1. Controller
HighPay operates from Zone 7, Mutungo, Kampala, Uganda. For privacy questions, contact us through the official WhatsApp channel linked on this website.
2. Data we collect
- Contact data — phone number, and any name or account details you send when requesting a cash-out.
- Transaction data — USDT amounts, quoted UGX, payout method, and status of your request.
- Account data — if you sign in (Supabase Auth): user id, phone or email/OAuth identifiers.
- Technical data — basic server or analytics logs (IP, browser type) if we enable analytics hosting tools.
We do not ask for wallet seed phrases or private keys. Anyone who does is not HighPay.
3. Why we use data
- To quote rates and complete USDT-to-UGX payouts you request.
- To prevent fraud and protect parties to a transaction.
- To operate login and order history when those features are enabled.
- To respond to lawful requests from competent authorities where required.
4. Sharing
We do not sell your personal data. We may share limited data with: payment rails you choose (banks, mobile-money operators); infrastructure providers (e.g. Supabase, hosting); and authorities when legally obliged.
5. Retention
We keep transaction and identity-related records as long as needed for disputes, accounting, and legal obligations, then delete or anonymise where practicable.
6. Security
We use access controls and reputable cloud providers. No method of transmission or storage is 100% secure; use official links only and verify deposit addresses in the official chat.
7. Your choices
You may ask what data we hold about you related to HighPay orders, and request corrections. Message us on the official WhatsApp channel. Some records may be retained where the law requires.
8. Children
Services are not directed at persons under 18. We do not knowingly collect data from children.
9. Changes
We may update this policy by posting a revised version on this page.